
Expert System is an Italian company that is beginning to lay down a footprint in the 'States. The company has released two semantic Web products in the U.S., COGITO Monitor and COGITO Focus, so we thought we'd spread the word.
COGITO Monitor is a semantic-based analyzer of consumer opinions and sentiment from online forums and blogs. It crawls the Web , measuring and graphing 'customers feedback about your companies products and services from millions of web pages and blogs'. And then reports back and tells you exactly what people are saying about your service. Semantic technology is pretty much essential for this kind of reporting, as it can get into the forum-esque nooks and crannies which Google-type crawlers cannot.