Your team has gone through the initial discovery analysis and you have selected your new web content management system. All is going well as you kick off the planning until someone on your team asks, What about the content migration?
You look to your agency and they just shake their heads, your guys from IT are staring back at you wide-eyed and your CMS vendor stutters back in response, Uh..uh..uh well, thats usually the customers responsibility.